Job Opportunities

Jobs at Answers in Genesis and the Creation Museum

Full Time Job Opportunities in the United States

• Business Information Analyst
• Evening Housekeeping Associate
• Lead/Evening Housekeeping Associate
• Security Console Operator (Less than Part Time)

Seasonal Job Opportunities in the United States

• Bookstore Sales Associate
• Groundskeeper
• Guest Service Representative
• Internship Opportunities
• Web Server Technician
• Web Store Content Technician
• Web Digital Graphic & Media Technician
• Warehouse Specialist

All job applicants for the non-profit ministry of AiG/Creation Museum need to supply a written statement of their testimony, a statement of what they believe regarding creation and a statement that they have read and can support the AiG statement of faith.

Those wishing to submit their information via the postal service should use the following mailing address:

Answers in Genesis
Attn: Human Resources
P. O. Box 510
Hebron, KY 41048

Note: The Ark Encounter LLC is the for-profit group that will be responsible for hiring staff for the Ark project. The LLC will begin looking for staff in 2013 and 2014. Available positions will be made public at that time and will be posted on the Ark Encounter website.

Business Information Analyst

Reports To: VP of IT

Summary

This position will analyze ministry data in order to make recommendations for advancing ministry objectives. Responsible for creating, analyzing, and disseminating accurate data segments to advancement, sales, and marketing personnel as needed.

Responsibilities

• Create and distill data intelligence from databases for the advancement of promotion campaigns.
• Analysis of newsletter and campaign responsiveness/rebound to consider proper (re)positioning and tuning of campaigns.
• Identify theming and opportunities to enhance response.
• Analyze logistical reasons behind successful campaigns.
• Manage the value of contacts in the database. This would be based on criteria such as resource sales, memberships, subscriptions and donations.
• Analyze, implement, and tune multi-division campaigns and customer communications to the end of multiplying ministry reach and impact.

Education and Experience

• 3 years experience in Business Reporting and data analysis.
• 2 years experience working with databases & data warehouses.
• 1 year Experience in using SQL language.
• BS in Computer Science or Business Administration. MBA Preferred.

Items needed for possible employment

• Resume
• Salvation testimony
• Creation belief statement
• Confirmation of your agreement with the AiG Statement of Faith
Please send, with cover letter, to: HR Department.
Send email.

Evening Housekeeping Associate

Reports To: Lead/Evening Housekeeping Associate

Summary

Receives direction and responsibilities from the Lead Housekeeper and participates in a range of housekeeping duties to ensure that every area our staff and guests are exposed to are clean, healthy, and attractive with specific attention to the cleanliness of our whole Creation Museum facility.

Duties and Responsibilities

• Performs housekeeping and janitorial duties during evening and night working hours to help maintain high standard of cleanliness. Duties include trash pick-up, dusting furniture, sweeping, vacuuming, mopping, cleaning ceiling vents, cleaning hallways, detail restroom cleaning (private office and public spaces), floor waxing, window cleaning, etc.
• Cleaning the bathroom sinks, toilets, floors, mirrors and restocks necessary bathroom items.
• Cleans staff lunchroom including: wiping down tables, microwaves, and refrigerators and floor care.
• Cleans museum restaurant floors.
• Cleaning all areas open to the public in Museum spaces.
• Process trash removal and corrugated scraps with a compactor.
• May have to assist with setup or teardown of the facility to prepare for special events and guests.
• Identify and assess key areas for possible improvement, involving the facility maintenance.
• Maintains secure, clean and organized work areas and storage rooms.
• Assist in the threat reaction program.
• Performs other projects and duties as assigned.

Education and Experience Requirements

• Any combination of education or job related experience that provides the required knowledge and abilities to perform tasks.
• Previous experience performing light maintenance and janitorial services preferred.
• Participates in all relevant training and staff meetings.

Qualifications

• Physical exertion requiring standing and walking all day, repeated bending and lifting, ability to lift up to 40 + lbs.
• Highly flexible in work start times due to special events.
• Operate a floor scrubber and other cleaning equipment.
• Knowledge of cleaning chemicals, supplies and MSDS (Material Safety Data Sheets).
• Excellent attention to detail.
• Good communication and time management skills.
• Must be dependable and adapt to changing work priorities with ease.
• Candidate must have reliable transportation and a current driver’s license with a good driving record.

Items needed for possible employment

• Resume
• Salvation testimony
• Creation belief statement
• Confirmation of your agreement with the AiG Statement of Faith
Please send, with cover letter, to: HR Department.
Send email.

Lead/Evening Housekeeping Associate

Reports To: Housekeeping Manager

Summary

Receives direction and responsibilities from the Housekeeping Manager and participates in a range of housekeeping duties including taking the Lead role in supervising night/evening crew staff to ensure that every area our staff and guests are exposed to are clean, healthy, and attractive with specific attention to the cleanliness of our whole Creation Museum facility.

Duties and Responsibilities

• As Lead you will be expected to perform housekeeping and janitorial duties during night working hours to help maintain high standard of cleanliness. Duties include trash pick-up, dusting furniture, sweeping, vacuuming, mopping, cleaning hallways, detail restroom cleaning (private office and public spaces), window cleaning, etc.
• Cleaning the bathroom sinks, toilets, floors, mirrors and restocks necessary bathroom items.
• Cleans staff lunchroom including: wiping down tables, microwaves, and refrigerators and floor care.
• Cleans museum restaurant floors and other Museum common areas.
• Cleaning all floor areas open to the public in Museum spaces.
• Process trash removal and corrugated scraps with a compactor.
• Inventories janitorial and submit orders for supplies as needed.
• Identify and assess key areas for possible improvement, involving the facility maintenance.
• Routinely inspects the building for needed improvements or repairs.
• Assists with plans, budgets and schedules for facility maintenance and modifications.
• Maintains secure, clean and organized work areas and storage rooms.
• Assist in the threat reaction program.
• Performs other projects and duties as assigned.
• Assist accommodations with sets ups or tear downs if requested that may occur in the evening.
• Be willing to lead staff in devotions.

Education and Experience Requirements

• Minimum 3 years of experience in a lead or supervisory role
• Any combination of education or job related experience that provides the required knowledge and abilities to perform housekeeping tasks.
• Participates in all relevant training and staff meetings.

Qualifications

• Physical exertion requiring standing and walking all day, repeated bending and lifting, ability to lift up to 40 + lbs.
• Be highly flexible with start times due to special events.
• Operate a floor scrubber and other cleaning equipment.
• Knowledge of cleaning chemicals, supplies and MSDS (Material Safety Data Sheets).
• Excellent attention to detail.
• Good communication and time management skills.
• Must be dependable and adapt to changing work priorities with ease.
• Candidate must have reliable transportation and a current driver’s license with a good driving record.

Items needed for possible employment

• Resume
• Salvation testimony
• Creation belief statement
• Confirmation of your agreement with the AiG Statement of Faith
Please send, with cover letter, to: HR Department.
Send email.

Security Console Operator (Less than Part Time)

Reports To: Console Administrator

Summary

This position is responsible for duties as they relate to the operation of the Security Console/Office for the safety and protection of AiG and Creation Museum guests, staff, volunteers and property. This includes, but is not limited to, monitoring CCTV, card access and alarms systems, radio dispatch and other communications, issuing ID badges, key control, and any other duties deemed necessary.

Duties and Responsibilities

• Must be alert at all times while staffing the Security Console.
• Maintain communication with other security personnel.
• Must enforce organization and museum policies and procedures as they relate to safety, security and fire safety.
• Report any situation that requires service to the museum that may affect the guest experience.
• Coordinate communication and response to any emergency situation.
• Document unusual or reported incidents.
• Assist in guest relation functions.
• Perform other duties as assigned.

Education and Experience Requirements

• High school diploma required (Associate or Bachelor’s degree a plus).
• Experience dispatching or working in a similar environment desirable, such as police, security, or EMS.
• Experience with computer systems.

Qualifications

• Must have the ability to learn different electronic security and fire safety systems.
• Must exhibit strong communication skills, especially in the area of telephone and radio operations.
• Must embrace the team concept.
• Must have good problem solving skills and the ability to think "outside the box" for solutions.
• Must have the ability to work under pressure and multi-task in rapid escalating situations.
• Must have good public relations and diplomatic skills.
• Position requires a flexible work schedule.
• Typical physical demands include sitting for long periods of time.

Items needed for possible employment

• Resume
• Salvation testimony
• Creation belief statement
• Confirmation of your agreement with the AiG Statement of Faith
Please send, with cover letter, to: HR Department.
Send email.

Bookstore Sales Associate (Seasonal)

Reports To: Bookstore Manager and Assistant Manager

Summary

Bookstore Sales Associates are “front-line” employees. They help guests select items that match interests created from their museum experience and that give apologetic evidence to support literal biblical views.

Responsibilities

• Help guests select support products.
• Price sticker products, stock products on shelves, inventory (count) products.
• Build and maintain merchandise displays.
• Clean and maintain fixtures.
• Ability to lift 40 pounds.
• Stand for extended periods of time.
• AiG product knowledge a plus.
• Prefer minimum of one year retail experience.
• Ability to work weekends required.
• Able to multitask in a fast-paced environment.
• Perform cashier register functions including end of day counting and balancing.

Requirements

• Able to stay calm under pressure.
• Be consistently gracious to guests.
• A successful seller of products and ideas.
• Consistent witness for Jesus Christ.
• Mission focused and driven.
• Neat appearance—uniform required.
• Highly motivated.

Items needed for possible employment

• Resume
• Salvation testimony
• Creation belief statement
• Confirmation of your agreement with the AiG Statement of Faith
Please send, with cover letter, to: HR Department.
Send email.

Groundskeeper (Seasonal)

Reports To: Director of Grounds

Summary

Receives direction and responsibilities from the Director of Grounds and participates in a range of grounds maintenance practices to ensure that our guests are exposed to attractive natural settings, beautiful garden displays and park settings, as well as educational gardens.

Scope

This position is overseen by the Director of Grounds and Administration. This position also communicates with Staff, Volunteers, and the General Public.

Duties and Responsibilities

• Receives instructions and work assignments from the Director of Grounds and coordinates with staff and volunteer groups.
• Assists other groundskeepers and volunteers in accomplishment of routine assignments and problem solving.
• Keeps parking lot, walks and driveway clear of debris and litter.
• Uses mowers to cut turf areas; performs minor repair and adjustment of equipment.
• Plants, transplants, cultivates, irrigates, and sprays ornamental plants, shrubs, hedges, trees, and flowers.
• Maintains lake gardens, including the lake itself.
• Maintains proper records of all the aforementioned items.
• Fertilizes, irrigates and cares for all turf areas.
• Trims trees, hedges, and shrubs; prepares and treats soil for planting annual color.
• Assist in keeping gardens in balance with regards to insect and disease problems, seasonal mulching and dyeing of garden areas, fall leaf removal.
• Trash removal.
• Install drain tile.
• Install stone walls and patios; make repairs to asphalt and concrete; painting of outside structures.
• Operates small and medium size trucks and trailers.
• Operates power equipment such as bobcat, tractor, mowers, chainsaws, weed eater, blowers etc., operates hand tools such as pruners hand saw, hammer, shovels, rakes, pitch forks etc.
• Perform snow removal duties which may require unusual hours.
• Follow standard operating procedures for all tasks.
• Groundskeeper may work alone or as a member of a crew, and is required to use appropriate safety procedures and appropriate equipment to complete assigned duties.
• Performs related duties as assigned.

Knowledge and Abilities

Knowledge of: standard horticultural and grounds keeping practices; the use and maintenance of grounds keeping tools and equipment.
Ability to: direct and monitor the work of volunteers; perform general gardening and grounds keeping work; use and maintain tools and equipment; communicate with the Museum guests on facility information, vendors, and contractors, follow written and verbal instructions; perform heavy manual labor; plan and perform basic landscaping functions; learn specialized procedures related to irrigation systems, lake management, equipment, landscaping, pesticide applications, etc.

Training and Experience

Any combination of education or job related experience that provides the required knowledge and abilities to perform tasks.
Driver’s license required.

Working Conditions

This position will require lifting 50-80 pound objects; frequent bending, walking, and standing; exposure to a variety of weather conditions for extended periods of time; exposure to chemicals which may present health hazards if not handled properly; exposure to dangerous power and hand equipment if not used properly.

Items needed for possible employment

• Resume
• Salvation testimony
• Creation belief statement
• Confirmation of your agreement with the AiG Statement of Faith
Please send, with cover letter, to: HR Department.
Send email.

Guest Service Representative (Seasonal)

Reports To: Guest Services Manager and/or other Department Managers as applicable.

Summary

The Guest Relation Staff positions are widespread and cover a number of essential areas. Staff will have the opportunity to fill several different roles which means that “flexibility” is a key requirement; 10 to 40 hours per week.

General Purpose and Objective

All Guest Relations Staff, regardless of the specific position, is responsible for performing diversified functions to everyone who visits the Creation Museum including, but not limited to, offering warm, superior hospitality with a smile, giving a cheerful greeting, providing information, giving directions, answering questions, and anything else necessary to help ensure that each visitor has a “Raving Fan” level experience.

Essential Job Functions

• Train and prepare to serve if called upon as an information specialist concerning AiG and the Creation Museum (design, history, objectives, ministries), ready and able to point the way to guide maps, schedules, restrooms, cafes, and any other guest need that may arise during the course of whatever duty you are performing.
• Ready to research and document answers of unanswered questions for future guests.
• Assist with special unscheduled limited tours/visits of the museum when necessary.
• Enforce and implement security/safety procedures; alert security personnel to difficult and/or hostile visitors.
• Works as needed in food preparation and basic kitchen duties within the Food Service Department.
• Basic food handling knowledge for shifts scheduled within the Food Service Department.
• Prepared to promote and advise visitors about memberships.
• Provide excellent face-to-face customer service for the museum visitors.
• Participation in team projects and problem solving groups.
• Attend assigned meetings within and outside the museum with staff to share information about proper department procedures and guidelines.
• Participate in monthly meetings with other members to help coordinate team building and customer service training.
• Maintain assigned areas of the museum in terms of order and appropriate supply level.
• Greet all guests with a smile and a friendly “Hello.”
• Provide hospitality and assistance for special events and scheduled groups.
• Facilitate the admission process by providing information to visitors as they wait in line.
• Engage in continuing education about the ministry and job functions.
• Assist in execution of various tasks involved in the set up and operations of Guest Services.
• Awareness of cleanliness levels throughout. Basic chemical knowledge for shifts scheduled within the Accommodations Department.
• May conduct walking presentations/tours and answer questions concerning the museum and the work of AiG.
• Monitor flow of pedestrian traffic and reports and/or helps solve congestion.
• Monitor activities and performs special duties related to any museum public area.

Job Qualifications and Requirements

• High school diploma or equivalent preferred but not required.
• Proven ability and desire to cheerfully deal with the public.
• In depth knowledge of the AiG / Creation Museum mission, philosophy, values, and objectives.
• Ability to memorize and retain facts, scripts, recipes, and information pertinent to position.
• Excellent interpersonal skills and ability to interact with all levels and types of people.
• Must have a neat appearance, dress professionally in Creation Museum “uniform” and be able to represent the ministry in a professional manner.
• Ability to apply logic, rational thinking, intuition, and discernment in innovative ways to analyze situation, solve problems and make decisions.
• First aid and/or CPR training is a plus.
• Ability to handle stress of constantly changing priorities and demands.
• Must have a genuine interest in others and an enthusiastic, positive personality.
• Able to undergo training and interactive/written testing.
• Is flexible and willing to embrace change/shift priorities on a regular basis.
• Is a consistent witness for Jesus Christ; maintains a courteous, Christ-like attitude in dealing with people within and outside the Creation Museum; adheres to the Statement of Faith; upholds AiG's ministry in prayer.
• Demonstrates behaviors aligned with Museum core values.
• Adaptability and ready to work in different departments as the schedule or needs dictate.
• Dedicated to meeting guests needs credibly and enthusiastically.
• Self-control and integrity.
• Consideration of others; teachable nature.
• Adaptability and ready to work in different departments as the schedule or needs dictate.
• Responsive and personable.
• A second language is a plus but not required.

Working and Physical Conditions

• Works at various positions throughout the museum including, but not limited to, theaters, lobby, exhibit areas, parking lots, queue lines, nature trails, food service, grounds keeping, food service, housekeeping, and picnic areas.
• Ability to sit, stand, walk, and converse with guests for up to 5 hours without a break and be able to move to different positions throughout an 8-10 hour day.
• Evenings, weekends, and holidays are required.
• Will probably work in one or more positions during the shift as assigned by the supervisor.
• Exceptional ability to multitask and accurately follow instructions in a fast paced environment.

Items needed for possible employment

• Resume
• Salvation testimony
• Creation belief statement
• Confirmation of your agreement with the AiG Statement of Faith
Please send, with cover letter, to: HR Department.
Send email.

Internship Opportunities (Seasonal)

At times throughout the year Answers in Genesis may have internship opportunities available to junior or senior college students. Most internships are unpaid and we are unable to provide housing. Educational credit may be available, check with your school(s) for requirements.
Items needed to apply:
• Resume and cover letter describing your interest in the internship program and reason for applying.
• Portfolio if applying for an art related department.
• Salvation testimony.
• Creation belief statement.
• Confirmation of your agreement with the AiG Statement of Faith.
• Internships are available based on the needs of the individual departments.
• In your resume, please state which department you would like to work in or tell us what you hope to do as a career after college.
• Contact information for three references. At least one reference should be from a professor in the field of internship.
• A list of all college-level course work.
Please send, with cover letter, to: HR Department.
Send email.

Web Server Technician (Seasonal)

Reports To: Manager, Web Design and Development

Summary

Seasonal position (March through August).

Responsibilities

• Basic Server configuration and administration.
• Basic database administration.
• Basic Firewall administration.
• Basic VMware administration.
• Basic shell and system scripting.
• Basic DNS zone administration.

Education and Experience

• Requires some knowledge of Linux (debian, ubuntu, rhel) Windows 2008 server.
• Requires some knowledge of databases (MSSQL, Postgresql, MySQL).
• Requires some knowledge of Cisco routers and firewalls.
• Requires some knowledge of DNS.
• Must be organized and detail oriented.

Items needed for possible employment

• Resume
• Salary Requirements
• How you found out about this position
• Salvation testimony
• Creation belief statement
• Confirmation of your agreement with the AiG Statement of Faith
Please send, with cover letter, to: HR Department.
Send email.

Web Store Content Technician (Seasonal)

Reports To: Manager, Web Design & Development

Summary

Seasonal position (May through August).

Duties and Responsibilities

• Create, format, input Web-Store products.
• Verify products between new and old store interfaces.
• Resize images as needed.

Education and Experience Requirements

• Requires some knowledge of HTML.
• Requires some experience with editing and resizing images.
• Experience with eCommerce software.
• Experience with an image editor such as Adobe Photoshop.
• Design and layout skills a plus.
• Willing to work in a high volume content conversion project.
• Must be organized and detail oriented.

Items needed for possible employment

• Resume
• Salary Requirements
• How you found out about this position
• Salvation testimony
• Creation belief statement
• Confirmation of your agreement with the AiG Statement of Faith
Please send, with cover letter, to: HR Department.
Send email.

Web Digital Graphic & Media Technician (Seasonal)

Reports To: Manager, Web Design & Development

Summary

Seasonal position (May through August).

Duties and Responsibilities

• Complete batch conversions of images for 1500 web-store products.
• Verify products between new and old store interfaces.
• Resize images as needed.

Education and Experience Requirements

• Requires some knowledge of HTML.
• Requires some experience with editing and resizing images.
• Experience with batch processing a plus.
• Experience with an image editor such as Adobe Photoshop.
• Experience with video or audio codecs a plus.
• Willing to work in a high volume content conversion project.
• Must be organized and detail oriented.

Items needed for possible employment

• Resume
• Salary Requirements
• How you found out about this position
• Salvation testimony
• Creation belief statement
• Confirmation of your agreement with the AiG Statement of Faith
Please send, with cover letter, to: HR Department.
Send email.

Warehouse Specialist (Seasonal)

Reports To: Warehouse Manager

Summary

Perform warehouse work related to receiving, stocking shelves, and pulling, packing and shipping all outgoing orders to individual customers, resale accounts, bookstore and events.

Duties and Responsibilities

• Pulls, packs, checks and ships all out-going orders to individual customers, resale accounts, bookstore and events.
• Enters all event orders through the Event Order System coordinating with the event manager.
• Tracks event orders for appropriate delivery time.
• May receive and shelve incoming stock.
• Receives and logs all overnight packages.
• Notifies other staff of package receipt.
• Coordinates with event managers as necessary.
• Takes packages to post offices.
• Restocks shelves as assigned.
• Monitors supplies.
• Daily updates postage account
• Prepares documentation for international orders.
• Keep work area clean and neat at all times.
• Utilizes volunteers to help meet needs.
• Other duties as assigned.

Qualifications

• Attention to detail
• Good people skills in dealing with others as they seek help from the warehouse.
• Good verbal communication skills.
• Basic understanding of Microsoft Excel and Microsoft Word.
• Self motivated, with little supervision required.
• Ability to multi-task.
• Lift at least 70 lbs, and stand on feet the majority of the day.
• Fork lift certification preferred.

Items needed for possible employment

• Resume
• Salvation testimony
• Creation belief statement
• Confirmation of your agreement with the AiG Statement of Faith
Please send, with cover letter, to: HR Department.
Send email.
Job Opportunities in the United Kingdom:
AiG–U.K. currently has no new job opportunities available.
http://www.answersingenesis.org/home/area/employment.asp